"UNDERSTAND"
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PERSONAL PASSION: BEHIND THE BUSINESS IS A HUMAN - JUST ONE PERSON CRAFTING EVERYTHING BY HAND WITHOUT ASSISTANCE SO PLEASE HAVE PATIENCE AND RESPECT.
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SMALL BUSINESS REALITY: AS A SMALL BUSINESS THE DEDICATION IS PERSONAL AND EVERY CREATION IS A LABOR MADE OF LOVE.
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SHARED PRIORITY: WHILE YOU'RE VALUED, YOU'RE NOT THE SOLE CUSTOMER; HOWEVER, EACH ORDER IS TREATED WITH EQUAL CARE AND ATTENTION.
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TIMELY DELIVERIES: EXPECT YOUR ORDER PROMPTLY; WE'RE COMMITTED TO ENSURING YOU RECEIVE YOUR ITEMS IN A TIMELY FASHION.
ALL SALES ARE FINAL
PLEASE MAKE SURE YOU READ THE DESCRIPTIONS, SIZINGS, AND ALL INGREDIENTS WELL.
THANK YOU!
SHIPPING POLICY
I MAKE EVERY EFFORT TO ENSURE PROMPT DELIVERY, BUT FACTORS LIKE WEATHER, HOLIDAYS, OR MAILING CHALLENGES MAY EFFECT SHIPPING TIMES. WHILE I CAN'T GUARANTEE SPECIFIC DELIVERY DATES UNDER SUCH CIRCUMSTANCES, REST ASSURED I'LL ADDRESS ANY ISSUES PROMPLTY. YOUR UNDERSTANDING IS GREATLY APPRECIATED.
PROCESSING TIME
*IN STOCK ITEM ORDERS (NON-CUSTOM)-PRIOR TO CONFIRMING ORDER (1-2 BUSINESS DAYS)
PREPARE TIME 2-3 BUSINESS DAYS/SHIPPING TIME 2-5 BUSINESS DAYS
*CUSTOM ORDERS (SPECIAL MADE)-PRIOR TO CONFIRMING ORDER (1-2 BUSINESS DAYS) PREPARE TIME 4-7 BUSINESS DAYS MAY TAKE LONGER BECAUSE IT IS CUSTOM, EVERYTHING IS HANDMADE & SOME ITEMS MAY NEED TO BE ORDERED! SHIP TIME 3-5 BUSINESS DAYS DEPENDING THE STATE --> AFTER YOUR ORDER IS CONFIRMED, YOU WILL NOT BE ABLE TO MAKE ANY CHANGES TO YOUR ORDER, AS IT WILL ALREADY BE IN "MAKE" STAGE
SHIPPING/DELIVERY FEE
*A STANDARD SHIPPING FEE (USA) OF $10 APPLIES WITH NO EXCEPTIONS.
*LOCAL CUSTOMERS ARE ENCOURAGED TO ENJOY THE CONVENIENCE OF FREE ORDER PICKUP DURING REGULAR BUSINESS HOURS
*LOCAL DELIVERY FEE- $10 FLAT RATE WITHIN A 5 MILES RADIUS OF BUSINESS ADDRESS DROP LOCATION WILL BE FURTHER DISCUSSED
YOU MAY INQUIRE VIA EMAIL ABOUT CUSTOM ORDERS- CERTAIN FRAGRANCES YOU MAY NOT SEE AVAILABLE LET ME KNOW AND I WILL DO MY BEST TO FULFILL THAT DESIRE
IF FOR ANY REASON THERE IS SOMETHING WRONG WITH YOUR ORDER PLEASE DON'T HESITATE TO EMAIL ME WITHIN 24 HOURS OF RECEIVING YOUR PACKAGE WITH ALL YOUR QUESTIONS AND OR CONCERNS VIA blaquepressha@gmail.com